Privacy Policy

Privacy Policy

Introduction

Welcome to https://carpet-damage-from-water-pomona-ca.ecojohns.com (hereafter referred to as “Carpet Damage From Water Pomona CA,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external links or third-party platforms you may encounter while using our services. These entities have their own privacy policies, and we encourage you to review them before sharing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process your data to provide a seamless experience and fulfill service-related obligations.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices, as outlined in this document.
  3. Communication: We may reach out to you via email, calls, or texts/SMS for various purposes, including newsletters, order updates, and customer support.

Personal Data Collection

We collect multiple types of personal information to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account, such as name, email address, and password.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and security codes.
  • Financial Information: This includes banking details and other financial records associated with purchases or services.
  • Purchase Information: Details about products or services you’ve bought, including quantities, dates, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and location data.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Your opinions and suggestions provided through surveys, reviews, or direct feedback forms.
  • Social Media Information: Data obtained from social media platforms when you interact with our content or share it.
  • Product Information: Details about products you view, search for, or purchase on our sites.

We gather this data through various methods, including manual input, automated tracking technologies (like cookies and pixels), and information provided by third parties.

Cookies

Cookies are small text files stored on your browser to enhance user experience and collect analytics:

  • Strictly Necessary Cookies: These ensure basic functions, such as remembering your login credentials or maintaining a secure connection.
  • Preference Cookies: Used to store user preferences, like language settings or content customization.
  • Analytics Cookies: Help us understand user behavior and improve our services by tracking anonymous data.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we implement secure deletion or anonymization methods to ensure your privacy.

Security Measures

Carpet Damage From Water Pomona CA prioritizes the security of your information:

  • We employ industry-standard encryption protocols to protect data during transmission and storage.
  • Our third-party processors adhere to strict security standards to maintain data integrity.

Children’s Privacy

We are committed to protecting children’s privacy. Our services do not intentionally collect or store personal data from individuals under 18 years of age.

Your Rights (Geography-Specific)

Depending on your location, you may have specific rights regarding your personal data:

  • Access, Rectification, and Erasure: The right to view, update, or delete your personal information.
  • Restriction and Portability: Limiting the use of your data or receiving it in a portable format.
  • Objection and Non-Discrimination: Objecting to the processing of your data and being free from discriminatory actions.
  • Data Protection Appeals/Complaints: The right to file complaints with relevant supervisory authorities and seek redress.

To exercise these rights, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any questions, requests for information, or data-related concerns, please reach out to us:

We value your trust in our company and are dedicated to maintaining a transparent and secure privacy policy.